FAQs

FAQs

JS DASH SERIES

Questions in regards to JS DASH S, JS DASH 2.0 and JS DASH PRO.

Trouble shooting videos, common questions, and how to install a dash camera.

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JS HOME SERIES

Common questions and answers in regards to JS FLO, JS VANGUARD, and JS NEST.
Trouble shooting videos, filter replacement, cleaning guides etc.
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JS GUARDIAN

Common questions and answers in regards to JS Guardian.
Trouble shooting and unboxing videos.
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GENERAL FAQ's


How do I change currency from CAD to USD?

On the bottom left hand corner of the website, you will see a small drop down menu that is default to CAD. Click on it and you can change the currency to USD.

 

How long will it take to get my order?

It takes within 24-48 hours from order placement to product shipment (excluding weekends & holidays). Actual arrival date will depend on where you are. Delivery details will be provided in your confirmation email.

 

Can I return my product?

Refund will be accepted within 30 days from date of purchase. As long as the product is undamaged and in good conditions. Email us and we will take you through the process.

 

Want to know anything else?

You can contact us through our contact page! We will be happy to assist you.